1. Why do you need MEI?
Handle employee incidents correctly — first time, every time.
South African labour law requires both substantive and procedural fairness. Even “small” incidents must follow the right steps with proper records.
In reality, managers are busy and procedures get missed. HR can’t oversee every case, yet needs accurate, auditable histories when matters escalate (including at the CCMA).
MEI bridges the gap: it guides managers step-by-step, prompts the next action, and keeps a clear, searchable record of every incident. HR retains full oversight and can assign matters to managers or external consultants.
- Consistent, lawful process across the organisation
- Time-saving guidance and built-in documentation
- Single source of truth with auditable histories
- Confidence when cases reach the CCMA
MEI is hosted in POPIA-compliant South African data centres, with no upfront costs and a cancellable monthly subscription.
Process Tree: A structured guide to manage every step with precision.
A review — why you should use MEI
View the concise slide deck in full-screen presentation mode.
Open presentation2. Understand MEI
How MEI guides incidents from capture to closure, generates documents, and builds a defensible audit trail.
- Works on desktop and mobile
- POPIA-compliant South African hosting
- Quick onboarding
3. Capture
Create an incident and log the facts; attach letters, photos, emails or CCTV.
4. Guide
The Process Tree prompts the next lawful step and generates the correct Word/PDF.
5. Close
Record outcomes; export a zipped evidence pack for hearings and the CCMA.
6. The Story Behind MEI
From legal-tech pioneer to practical labour-law compliance.
In 1980, Andrew Spagnoletti created AJS Legal Accounting & Practice Management. By 2000 it served 450+ law firms, from boutiques to firms with 200+ lawyers. After selling AJS to a JSE-listed company, Andrew worked with a major client’s Labour Law team to design a robust procedural framework—cementing a passion for fair workplace processes.
MEI is that experience distilled into a modern tool: guiding managers step-by-step, capturing an auditable record, and giving HR real oversight without extra admin.
- Built with decades of legal-process insight
- Designed for busy managers and lean HR teams
- Focused on consistent, defensible procedure
The result: better decisions, cleaner documentation, and legal resilience when it matters most.
7. Key capabilities
Resources & Guides
Short, step-by-step scribes that mirror how managers and senior HR actually work.
Managers’ Guide
From capturing an incident to closing it out, with filters, assignments, and documents.
Senior HR Guide
All-manager features plus HR-level views and controls to support managers and consultants.
8. Can MEI Save My Organisation Money?
Absolutely — by reducing avoidable absence, preventing costly escalations, and cutting admin drag.
Monthly wage bill: R1.6 million
1% less absenteeism ⇒ R16,000 / month (≈ R192,000 / year).
Annual wage bill: R1 billion
1% less absenteeism ⇒ R10 million / year in recovered productivity.
And the indirect costs of absenteeism usually exceed payroll: slippage in production or service, overtime and rework, lower morale when colleagues “get away with it”, and wasted management time.
Disciplinary matters that reach the CCMA are expensive — time, reputation, and potential awards. MEI reduces this risk by guiding a legally sound, consistently documented process for every incident.
- Fewer escalations through consistent, defensible procedure
- Managers guided step-by-step; HR retains oversight with a clean audit trail
- Actionable data for coaching, trend analysis, and prevention
For a fraction of a full-time salary, MEI helps recover productivity, reduce conflict, and stabilise your workforce.
No contracts. Cancel anytime. Secure & compliant.
We'll get in touch to explore how MEI can help your organisation.